SHIPPING INFORMATION
Welcome to www.unicocupware.com (the “Website”). We are committed to ensuring that your order is delivered promptly and efficiently. Below are our detailed terms regarding shipping, including information on shipping times and cooperating couriers.
- Shipping Range
We provide shipping services covering Europe and several international destinations. Please enter your postal code at checkout to confirm the delivery area. - Shipping Time
● Shipping time within Europe:
○ Standard delivery: Usually 5 working days (depending on the specific country and region).
● Shipping time outside Europe (non-European areas):
○ International standard delivery: Usually 13 working days, depending on the destination and customs processing time.
Please note that shipping time may be delayed due to uncontrollable factors such as weather, holidays, customs inspections, etc. - Shipping costs
Shipping costs will be automatically calculated based on the weight, size and delivery address of your order and will be displayed at checkout. During special promotions, we may offer free or discounted shipping, please pay attention to the relevant information on the website. - Partnered couriers
We work with the following couriers to ensure fast and reliable delivery services:
●DHL: Provides international express services, reliable and efficient.
●DPD: Focuses on flexible delivery in the European region, supporting door-to-door services.
●GLS: Provides high-quality ground transportation services to ensure timely delivery.
●Royal Mail: Provides standard and priority mail services within the UK. - Order tracking
Once your order is shipped, we will send you a tracking number by email. You can use this number to check the status of your package on the official website of the corresponding courier. - Damaged or lost package
Please check the goods carefully when you receive the package. If you find that the package is damaged or missing, please contact us within 24 hours after receiving the package. We will assist you in dealing with such problems and provide solutions. - Contact us
If you have any questions about the shipping terms or need further information, please feel free to contact us:
●Email: windwarden@unicocupware.com
Thank you for choosing www.unicocupware.com! We look forward to providing you with excellent products and services and ensuring your order is delivered safely and on time.